Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed site? This page explains what we can help with, what we can't, and the best way to reach us.

What we can help with

Crypto Casinos is an independent research and comparison site. We review and rank crypto casinos serving US players, and we're always looking to keep that information accurate and useful. Get in touch if you want to:

• Report outdated information on a review — a changed bonus offer, a licensing update, or a site that's stopped accepting US players
• Ask about how we assess and rank the casinos listed on the site
• Suggest a correction to something you believe we've got wrong
• Raise a concern about how a listed casino is operating
• Ask a general question about crypto gambling, coin support, or how anonymous play actually works

What we can't help with

Because Crypto Casinos doesn't operate any casino, hold player funds, or process deposits and withdrawals, there are some things outside our reach. We can't:

• Access your account at any listed casino, resolve a login issue, or process a withdrawal on your behalf
• Issue refunds, reverse bets, or intervene in a dispute over winnings, bonuses, or wagering requirements
• Provide tax or legal advice — if you have questions about tax on crypto gambling winnings or the legal status of online gambling in your state, consult a qualified professional
• Confirm eligibility for a specific bonus — always check the current terms directly with the casino before depositing

For account-specific issues — deposits, withdrawals, verification, or a bonus dispute — contact the support team of the casino in question directly. Each operator listed on our site has its own customer support channel, and they're best placed to resolve account-level problems.

How we can be reached

The clearest way to reach us is through the contact details published on this site. If you're writing in about a specific casino, it helps to include the casino's name, the page you were reading, and a brief description of what needs looking at — that lets us follow up faster.

If your message is about our editorial process itself — how we score and rank the sites on our About Us page, for example, or why a particular casino sits where it does — we're happy to explain our reasoning in more detail.

A note on our reviews and any commercial relationships

Crypto Casinos may earn a commission when readers sign up with a casino through a link on this site. That doesn't affect how sites are ranked — commission has no bearing on editorial position, and we say so plainly because it's the kind of thing readers reasonably want to know before they trust a ranking. If you ever think an incentive has coloured a review, tell us. We'd rather hear it and check than have it sit uncorrected.

If you're dealing with a problem beyond a simple query

If you're getting in touch because gambling is causing you stress, financial strain, or you're finding it hard to stop, that's a more serious concern than we can address through a contact form. Our Responsible Gambling page has practical tools and next steps, and the National Problem Gambling Helpline — 1-800-GAMBLER — is free, confidential, and available if you want to talk to someone directly. Worth knowing too: offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that US state-regulated operators do, so if you need to step back from a site, doing it yourself — closing accounts, using device-level blockers, reaching out to the helpline — matters more than it would with a regulated operator.

Before you write in about eligibility or legality

A common question we get is whether a particular crypto casino is "legal" in a reader's state. We can give general information, but we can't give a definitive legal opinion — the honest answer is that most crypto casinos serving US players operate offshore, licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and the legal position for players varies by state and isn't settled nationwide. If you need certainty for your own situation, that's a question for a lawyer familiar with your state's gambling laws, not for a comparison site. Our Terms and Conditions page sets out the basis on which we publish this information.

Whatever the reason for reaching out, we read everything that comes in. We can't promise an instant answer to every message, but corrections, factual flags, and questions about our methodology are the kind of feedback that keeps this site useful — and we take it seriously.

This site is intended for adults of legal gambling age only — 18+ or 21+ depending on the casino and your state's rules. Please gamble responsibly.